How do I know what products are suited
for my skin?
We have included in the product description what skin types are best suited - and we have also included a FREE skin consultation form created by our in house Dermal Skin Therapist who can analyse your skin & concerns & create you a customised routine. Simply copy into a document with your answers & any relevant photos of your skin!
Are your products vegan?
Yes, we don’t believe in using any animal products or derivatives so you won’t find them in any of our products!
Where are you ingredients sourced?
We only believe in using ethical ingredients so we only use Australian made products
Are they natural?
Yes we use 100% natural & plant based ingredients!
Do you wholesale?
Yes we do! All enquires please send to firstname.lastname@example.org
Postage & shipping
Postage & shipping hours are 8am-6pm
Monday - Saturday.
Orders are dispatched the same day if placed before 2pm, & can take 2-5 days within Australia to arrive. If order is placed on a weekend, it will be processed on the Monday.
COVID 19 UPDATE
There may be delays out of our control due to the COVID-19 outbreak, we endeavour to get you your skincare ASAP, but please allow extra time in case of delays.
If there are any concerns please direct them to email@example.com & we can look into it further for you.
How can I track my delivery?
Click here to track your Australia Post
Due to the nature of our products, we do not accept returns for a change of mind, we do suggest that you look at the ingredients & we will also be offering samples soon!
Once the order has been processed we cannot refund your order. If there is any problems please contact us via email firstname.lastname@example.org
If we have issued you with a refund, you will be refunded the transaction amount minus a 6% fee when paying with Afterpay, 2% fee via Shopify payments and 3% fee when paying with PayPal.